Our Insurance Service in Chicago, IL

Need to Report a Claim?

Phone: (773) 838-3900

All claims must be reported, either in person or on the phone, within 48 hours of occurrence. For the office near you, click here.

Need a Document Fast?

Whether you need a copy of your policy, identification card, or would like to check on the status of a claim, our customer service representatives are there for you. We offer a variety of ways to complete these requests.

Please feel free to contact our customer service department at the following number:

Phone: (773) 838-3900

If you would rather e-mail your request, simply complete the form found below and then click submit.

Contact Us

In case of an accident, it is advised that you do the following:

  • Obtain the name, address, and telephone number of each driver, passenger, and witness.
  • Obtain name and policy number of the insurance company for each vehicle involved in the accident.
  • Do not admit fault or assume responsibility for the accident.
  • Do not discuss the details of the accident with anyone other than a police officer.
  • Obtain the number of the police report, and the name and badge number of the officer who investigated the accident.
travelers logo
Progressive logo
Roadside Assistance logo
ana logo

Great Northern Insurance Agency - South
5632 South Pulaski Rd
Chicago, IL 60629

Phone: 773-838-3900

Great Northern Insurance Agency - West
3618 West 26th Street
Chicago, IL 60623

Phone: 773-838-3900

Great Northern Insurance Agency - North
4155 North Elston Avenue
Chicago, IL 60618

Phone: 773-838-3900